Returns policy
Returns Policy
Every Forever Art piece is made to order. Here’s what that means for returns, exchanges and making things right.
Overview
Made specifically for you
Every Forever Art piece is made to order using the information you provide specifically for your piece. For this reason, we’re unable to accept returns or exchanges for change of mind once your order has been confirmed.
Please take a moment to check all personalised information carefully before placing your order.
Changes
If something isn’t right
If you notice something that isn’t right, contact us using the link in your order confirmation within 24 hours and we’ll happily make the necessary changes.
Damaged or faulty
We’ll make it right
If your Forever Art piece arrives damaged, faulty or isn’t what you ordered, please contact us and we’ll make it right.